fd 777 Privacy Policy

1. Introduction and Scope

This privacy policy has been prepared on behalf of the fd 777 platform ("we", "our"). This document applies to website visitors, registered members, and any person who uses our services.

By using fd 777's services, you confirm that you have read, understood, and agreed to the terms set out in this privacy policy. Reading our Terms and Conditions together with this privacy policy will give you a clear picture of the complete legal framework of the service.

This policy has been written with users in Bangladesh in mind, and is drawn up in line with applicable laws and regulations.

2. Data Collection

We collect your information from various sources. The types of information collected are listed below by category.

2.1 Registration and Account Information

Information you provide when opening an account:

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form)
• Payment method details (bKash, Nagad, or Rocket number)

2.2 Identity Verification Information

To ensure secure transactions and for account verification, we may request copies of the following documents:

• National Identity Card (NID)
• Passport or driving licence (where applicable)

2.3 Automatically Collected Information

When you use our site, certain technical information is collected automatically:

• IP address and device type
• Browser version and operating system
• Date, time, and duration of site visits
• A log of which pages were visited

2.4 Transaction and Gaming Information

Detailed records of your deposits, withdrawals, and gaming activity are stored. This information is necessary for account transparency and financial security.

3. Purpose of Data Use

Collected information is used only for specific and legitimate purposes. fd 777 uses your information for the following:

3.1 Account Management and Service Delivery

Your information is used to complete account registration and login, verify transactions, and keep the overall service running.

3.2 Customer Service and Communication

Your mobile number and email are used to resolve issues via live chat or email, send OTPs, and notify you of important updates.

3.3 Fraud Prevention and Security

Security analysis is carried out to detect unauthorised use of accounts, identify suspicious transactions, and keep the platform secure.

3.4 Ensuring Responsible Gaming

By analysing gaming behaviour data, we assist users where needed. Following the responsible gaming guidelines is one of our key responsibilities.

3.5 Service Improvement

User experience is analysed to improve the site's functionality, game selection, and overall service quality.

4. Sharing Data with Third Parties

fd 777 does not sell your personal information to any third party for commercial purposes. However, limited information may be shared in specific circumstances:

4.1 Payment Processing Partners

To complete transactions via bKash, Nagad, and Rocket, the relevant required information is shared with the respective mobile financial service providers. These transactions are also governed by those providers' own privacy policies.

4.2 Technology and Software Partners

Game software providers such as Pragmatic Play, JILI, PG Soft, and Evolution operate games from their own servers. Anonymised session data related to gameplay may be processed on their systems.

4.3 Legal Obligations

In response to a court order, applicable law, or a lawful request from a government authority, we will be required to provide information in compliance with the law.

4.4 Business Restructuring

In the event of any merger, acquisition, or business transfer, members will be notified in advance and data protection measures will be maintained.

5. Cookies and Tracking Technology

Cookies and similar technologies are used on the fd 777 website. Cookies are small text files stored in your browser.

5.1 Essential Cookies

These cookies are necessary for the core functionality of the site. They are used to maintain login sessions, manage security tokens, and store language preferences. They cannot be disabled.

5.2 Performance and Analytics Cookies

Analytics data is collected to understand which parts of the site are used most and where issues occur. This information is used for site improvement.

5.3 Cookie Controls

You can change your preferences for accepting or rejecting cookies from your browser settings. However, if essential cookies are disabled, some features of the site may not work properly.

6. Data Storage and Security

The security of your personal information is one of fd 777's top priorities.

6.1 Encryption and Technical Protection

All data is transmitted via SSL/TLS encryption. Stored sensitive information such as passwords is protected using strong hashing methods. Firewalls and intrusion detection systems remain active at the server level.

6.2 Data Retention Period

Your information is stored while your account is active. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations. Records of financial transactions must be retained for the long term in accordance with applicable regulations.

6.3 Access Controls

Access to your information is granted only to authorised staff, and only to the extent necessary to provide the service. All staff are bound by confidentiality agreements.

6.4 Response to Security Breaches

In the event of a data breach, affected users will be notified promptly and immediate steps will be taken to limit the damage.

7. Your Rights

As a user of fd 777, you have the following rights over your personal information:

7.1 Right to Access

You may request to know what information we hold about you. After verification, we will provide that information within a reasonable time.

7.2 Right to Rectification

If any information we hold about you is incorrect or incomplete, you may request that it be corrected. This can be done via account settings or through support.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, information that must be retained to meet legal obligations is not covered by this right.

7.4 Right to Restrict Processing

In certain cases you may request that the use of your information be restricted. Please contact the support team regarding this.

7.5 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you may unsubscribe from account settings or notify support.

8. Minor Users

All services on fd 777 are for persons aged 21 and above only. We do not intentionally collect or store information from any person under the age of 21.

Age is verified at the time of registration. If it is subsequently found that an account holder is a minor, that account will be closed immediately and the associated information will be securely deleted.

If parents or guardians suspect that their child has used our platform, please contact support promptly. We will act quickly.

9. Policy Changes

fd 777 reserves the right to update this privacy policy at any time. Changes will take effect from the date they are published on the site.

For significant changes, you will be informed via your registered email or through a site notification. If you continue to use the site after a change, you will be considered to have agreed to the new policy.

We recommend that members revisit this page from time to time and check for recent updates on our About Us page.

10. Contact

If you have any questions, requests, or complaints regarding this privacy policy, please contact our support team. Our team is ready to assist in Bangla and English 24 hours a day, 7 days a week.

For general enquiries, visit our FAQ section — answers to many questions can be found there.